I had a Lumbar MRI this morning. The reception agent, Jody, was efficient and friendly even though it was 7 am. She understood and answered all my questions well and was kind and encouraging. She handled insurance matters promptly and without problem. She explained the process for sending results to my ordering physician.
The MRI technician, Laura, was kind, attentive, clearly explained the process and made certain that I was comfortable prior to and during the procedure. She clearly answered my post-exam questions and made an exam CD for me to take home. Both women were professionals and are a credit to the organization.
Dr. Edward Maddox